FAQ
You can book directly on this website or send an email to info@roigbus.com. You can also call us on 971 648 119.
In the arrivals terminal you will see the Mijura travel agency, where we will be waiting to accompany you to your coach. With your booking confirmation we will also send you a map of the terminal so you can locate the meeting point easily.
Yes, ROIG Transfer provides services throughout the island.
Yes, you can rent a taxi by the hour instead of for a specific transfer. Our personalised service must be for a minimum of 4 hours.
You may pay for the service by credit card or bank transfer. Payment must be made when you confirm your booking.
Yes, we offer excursions all round Mallorca that you can consult here. All excursions must be booked via the Mijura travel agency, by calling 971 648061 or sending an email to viajes@viajesmijura.com
To book a transfer service on Mallorca we require the following information:
Your Name and Phone Number
Your ID number, or Passport number
Your flight number and arrival time
The number of passengers that will be travelling in the vehicle
The name of the hotel or destination
Any extras you may require (special items of luggage such as golf clubs or bicycles)
Office hours for bookings are between 8 a.m. and 8 p.m. You may also send an email to info@roigbus.com
Yes, in the case of transfers no extra charges apply. For personalised services between 10 p.m. and 6 a.m. a 15% surcharge will be added to the standard rate.
To book a personalised service we need the following information:
Name and a phone number
Your ID or Passport number
The service starting time and place
The duration of the service
The route you wish to take
The number of passengers
Any extras you may require (special luggage)
Yes, you may modify or cancel your booking free of charge up to 24 hours prior to the start of the service.
There are no surcharge. We recommend you let us know if your flight is delayed for more than 30 minutes. We will also check the flight status in accordance with the details you have provided.