If, for any reason, you cannot find our employee, call us at (+34) 629 54 13 88, and we will send someone to pick you up.
1. Please park the car for return on one of the following floors of the airport parking: 2,3,5,6 or 7.
2. Leave the car key and the parking ticket in the vehicle’s glove compartment.
3. Lock the car via the link you received in your email a few hours before the end of your rental.
For any issues, please call us at: (+34) 971 74 43 14
After picking up your luggage, exit the baggage claim area, turn left down the central corridor, and go to EXIT 06.
Our ROIG office is located to the left of EXIT 06.
Please follow the arrows on the map provided with your booking (IMPORTANT: you do not have to exit to the car park).
Our 24 h. phone number is +34 971 64 80 56.
After collecting your baggage, exit the baggage claim area through EXIT C. The airport meeting point is located in the lobby right in front of this door and is marked on the ceiling with the following sign:
Someone should be waiting for you with a sign displaying your name or our company logo. You do not need to leave the lobby. If you cannot find our staff member, please call us at our 24-hour telephone number: +34 971 64 80 56.
Yes, I would like to receive information and personalised offers from ROIG Drive Mallorca and I accept the conditions. Consult our privacy policy
Take delivery of the car with a full tank of petrol and return it full.
Add a second driver at no extra cost
If you are young, you pay the same
No upfront charges
Complete your trip by enjoying the most adventurous part of Mallorca.
Mallorca has many kilometres of coastline and is therefore surrounded by water. This allows it to offer many water activities.
There are many and varied options...here are some of the best water activities you can do in Mallorca
Mallorca cuenta con muchos kilómetros de costa y, por ello, se encuentra rodeada de agua. Esto permite ofrecer muchas actividades acuáticas.
Hay múltiples opciones y muy variadas...te mostramos algunas de las mejores actividades acuáticas que puedes hacer en Mallorca
Mallorca is not only beach, Mallorca is also mountain, and we have a wide range of activities to get to know it much better.
From hiking, buggy or jeep tours, horseback riding and even bike tours. Discover Mallorca from different perspectives.
Mallorca cuenta con muchos kilómetros de costa y, por ello, se encuentra rodeada de agua. Esto permite ofrecer muchas actividades acuáticas.
Hay múltiples opciones y muy variadas...te mostramos algunas de las mejores actividades acuáticas que puedes hacer en Mallorca
If you are a lover of panoramic views, of heights, of discovering places from where not everyone dares, enjoy Mllorca from the highest point.
Whether it's a hot air balloon ride or a helicopter tour, with us you can see the whole island like never before.
You can book an infant seat, maxicosi or booster seat free of charge.
At ROIG we have a large number of offices around Mallorca. Find out where they are located.
In this section we specify the General Terms and Conditions of Car Hire applicable to the reservations at ROIG Rent a Car. Extraordinarily, offers and promotions or web rates may be applied that involve some change or modification in the conditions of the rates and general reservations, so it will be important to review in detail the conditions attached to the offers and promotions that the Customer may want to benefit from, accepting them with the signature of these.
The Client receives the vehicle described in the Rental Contract, in perfect working condition, with all its documents, tyres, tools and accessories and undertakes to maintain them and drive the vehicle in accordance with the rules of the Highway Code as well as of those set out in these General Terms and Conditions of Car Hire. Before collecting the vehicle, the Customer is authorised to have the condition of the vehicle checked in his presence.
The Customer must be in possession of the appropriate valid driving licence approved in the country of supply of the ROIG vehicle, the Customer being directly responsible for the validity and approval of the driving licence, and must hold ROIG harmless against all claims, and must have held the licence for at least one year. At the same time, the minimum age of the Customer must be 21 years. Likewise, and in all cases, the Customer must have held the driving licence for at least one year, regardless of the Customer’s age.
The Customer undertakes to pay to ROIG
The cardholder must ensure that the use of the card in order to satisfy these General Rental Terms and Conditions of Car Hire (deposit, withdrawals, etc.) will not cause him any prejudice.
On this matter, the cardholder undertakes to obtain all the necessary information from his bank prior to the use of his card by ROIG, that will not be held responsible on this matter.
Payment for the vehicle rental and any additional costs will be made in the currency chosen by the Customer. However, the holder of the credit card provided must be registered on the Rental Contract either as the contract holder or as a second driver.
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If the Customer takes out the complementary “All Inclusive” cover, the amount of the above excess will not be temporarily blocked or charged on the payment card.
The purchase of the complementary “All Inclusive” cover may be done, at the Customer’s choice, at the time of the online booking or at the time of the pick-up of the vehicle.
The maximum amount of the supplementary costs to be invoiced to the Client for damages occurred during proper use of the vehicle will not exceed the amount of the excess applicable to each category of vehicle. Clients who have taken out the all-inclusive insurance are not obliged to deposit the excess and will not be held liable in the event of an incident except in the event of unauthorised use of the vehicle as specified in article 12 of the General Terms and Conditions of Car Hire. Clients who do not want to take out this complementary cover will have to deposit a guarantee for the amount equivalent to the value of the excess, which amount is specified in this article.
The rental rate does not include the following services, which from now on will be considered as Extras:
– Costs of fine management
– Costs of lost or broken keys
– Costs of refuelling with inadequate fuel
• Delivery and collection at the airport: the supplement for collection and/or return at Palma de Mallorca Airport car park is 25€ per service (50€ per collection and return service) with the Relax rate and 20€ per collection and return with the Smart Lock rate. The costs of the car park ticket at the time of the pick-up of the vehicle will be paid by the Customer within a maximum amount of approximately 20€.
The duration of the Rental Contract is the one stated in the Rental Contract, where the date and time of delivery and return of the vehicle are specified.
The rental days are calculated in periods of 24 hours counting from the exact time at which the Customer has rented the vehicle until the vehicle, its keys and documentation have been received back by ROIG. The grace period for the car return will be 59 minutes.
The maximum duration of the Rental Contract is 90 days.
If the Customer decides to terminate the Rental Contract early, without 24h previous notice, the amount corresponding to one day’s rental (including taxes) will be retained. The remaining amount of the rental days will be refunded through the same payment method used.
Furthermore, in the event that ROIG decides to terminate the rental prior to the date specified in the Rental Contract, the Customer will be entitled to receive from ROIG a full refund of the amounts paid corresponding to the lost days of use of the vehicle (including taxes), with no further claims.
The Customer is obliged to return the vehicle at the date and time specified in the previous paragraph.
The extension of the Rental Contract does not imply the right to continue with the initial rate that has already expired. In the case of an extension of the Rental Contract, the extended days or extras services to be added will be calculated on the current general rate.
Under no circumstances may the amount deposited as a guarantee be used to extend the Rental Contract. Therefore, in the event that the Rental Contract is extended, the Customer will have to make an additional payment for such extension.
If the Rental Contract cannot be extended due to unavailability of vehicles or for any other reason, the Customer must return the vehicle at the agreed date, office and time.
Cancellation policy for prepaid bookings made through the ROIG website:
• In the event that a promotion, special rate or offer implies that no refund will be made in the event of modification or cancellation of the reservation, the amount previously paid (including taxes, fees or other charges) will be retained by ROIG as a compensation freely agreed by the parties, even if the Customer does not make use of the reserved vehicle.
If the ‘Smart Lock’ collection service has been contracted, the vehicle will be collected completely autonomously by the Customer at the agreed collection point and without need for assistance in person by any ROIG employee.
The Customer may consult the assigned vehicle and its registration number prior to the start of the rental reservation. The Customer will be notified via the messaging platform selected by ROIG, this could be via SMS or email.
24 hours before the start of the rental, the Customer will receive a link to find and carry out the opening of the vehicle. The first opening of the vehicle will be done through the link provided by the messaging service established by ROIG (SMS or any other similar service that may replace them in the future). Between 1 hour and 30 minutes before the start of the reservation, the Customer will be able to see the exact location of the vehicle. It is vitally important that the Customer has an internet connection, as this will be necessary in order to initiate the opening process of the vehicle.
The keys and, where applicable, any tickets or cards that may be required during the rental period will be provided in the glove compartment of the vehicle. In the event of a possible failure of the autonomous opening system, ROIG undertakes to deliver the vehicle and the keys to the Customer in person, at the agreed delivery point, in the shortest possible time.
The Client will have an option to contract the supplement for the airport car park pick-up service with the Smart Lock Rate (20€ for pick-up and return) and with the Relax Rate (25€ per service. 50€ for pick-up and return).
Please note that for rentals with delivery at Palma de Mallorca airport car park, in addition to the cost of the delivery supplement, the Customer will have to pay for the airport car park exit ticket, which will have a maximum cost of approximately 20€.
Summary of the coverage included in each of the web rates:
Smart Lock | Relax | Basic | |
SBsF (Basic insurance without excess) | √ | √ | |
SRC (Wheel and glass insurance) | √ | √ | |
SBcF (Basic insurance with excess) | √ | √ | √ |
Compulsory civil liability insurance | √ | √ | √ |
The rental rates include compulsory car insurance cover and supplementary civil liability insurance cover for damages to third parties resulting from the use and circulation of the vehicle.
This cover is guaranteed and assumed by the insurer with which ROIG has contracted the corresponding insurance policy and is subject to the general and specific clauses of the policy and to the law. By signing the Rental Contract, the Customer agrees to be insured under the aforementioned policy, the terms and conditions of which are available to the Customer.
The rental rates also include basic insurance, which covers damages caused to the vehicle as a consequence of:
The basic insurance includes an excess for such damages for which the Customer is directly liable (see point 4 of the General Terms and Conditions of Car Hire). This excess must be guaranteed (i) by the provision of the corresponding deposit or (ii) by taking out an additional insurance.
The basic insurance will be valid provided that the following conditions are met:
involved in the accident, or, if this is not available, the ‘Damage Report’, which will be provided by ROIG.
The following are EXPLICITLY EXCLUDED FROM THE ABOVE COVERAGE:
f) Battery recharge.
The rental rates do not include all-inclusive insurance, which covers damages not included in the basic insurance. This insurance can be taken out at the time of collection of the vehicle or through our website and will only be valid if the Client complies with the conditions set out above in the event of damage to the vehicle.
Our all-inclusive insurance consists of the following covers: Basic insurance without excess (SBSF) and Wheel and glass insurance (SRC).
Any cover in the event of a damage will be cancelled if, at the time of the accident, the driver of the vehicle is not listed on the Rental Contract as the main driver or additional driver.
Unless the Customer takes out the optional supplementary cover (all-inclusive insurance), a security deposit must be paid by credit or debit card at the time of pick-up of the vehicle, the amount of which may vary depending on the model of car chosen.
In case of extension of the Rental Contract, the initial amount of the security deposit will be increased according to the number of additional days.
The security deposit blocked (credit card) or charged (debit card) will be released or refunded to the Client after the car´s return, and once ROIG has checked that the vehicle is in good condition and that the Rental Contract has been properly accomplished. If the security deposit is made using a credit card, the maximum blocking period is 30 working days counting from the beginning of the rental.
The security deposit will be partially or totally retained in the event of breach of the Rental Contract, until the penalties or amounts chargeable to the Client are covered, unless the Client has taken out optional complementary cover.
The Customer will return the rented vehicle in the same condition in which it was provided, together with all its documents, tyres, tools, chargers (in the case of an electric or hybrid vehicle) and accessories, at the place, date and time stipulated in the Rental Contract. At the time of return, the Customer may request that the condition of the vehicle is checked in his presence. This in-person inspection is subject to the opening hours of the local office.
The Customer may not modify any of the vehicle’s technical features, keys, equipment, tools and/or accessories, nor may he modify any exterior and/or interior appearance of the vehicle. Otherwise, the Customer will be responsible for the necessary expenses to bring the vehicle back to its original state, without prejudice to any damages caused to ROIG deriving from the reconditioning of the vehicle during the time the vehicle has to be immobilised, as well as any other damages caused to ROIG.
In addition, when the vehicle is returned, an examination of its condition will be carried out, according to which it will be classified into the corresponding cleaning level. There are 4 different cleaning levels depending on the degree of dirtiness: general (1), special (2), severe (3) and very severe (4). In the event that the vehicle is returned and is classified into special (2), severe (3) or very severe (4) cleaning level, ROIG may charge an amount of up to 250€ to cover the costs of the treatment, cleaning and immobilization of the vehicle. The different cleaning levels and their cost can be found in Appendix I of the General Terms and Conditions of Car Hire.
If the vehicle is returned at a date and time different to those established in the Rental Contract, ROIG will be entitled to charge a rental amount corresponding to the additional days due to the delay in returning the vehicle, in addition to a penalty for the financial loss caused, amounting to 30€ per day of delay.
The return or abandonment of the vehicle in a place different to that indicated in the Rental Contract will entitle ROIG to demand:
III. and will also have to pay for the costs of transportation/towing, tolls and storage/custody, where applicable, to the place of the car return agreed in the Rental Contract.
ROIG reserves the right to take any legal action that may be appropriate towards relevant authorities in the event of the disappearance or non-return of the vehicle, and the Customer will be held fully responsible for any legal consequences that may arise.
The unilateral extension of the Rental Contract period made by the Customer will also be considered as an unauthorised use of the vehicle in terms of the Customer’s liability for any damage to the vehicle.
The vehicle will be returned to the drop-off place agreed by both parties. In the event that the vehicle is returned to the airport car park, ROIG will request from the Customer the exact details of where the vehicle is parked: floor and parking space number.
For the autonomous return of the vehicle, it will be necessary for the Customer to have an internet connection to be able to carry out the entire return process. This will require the vehicle key to be placed in the glove compartment and, during the car locking process, the Customer will be asked to send a photo of the key and, if applicable, the parking ticket, via ROIG’s locking process.
The vehicle will be locked via the link provided through the messaging service selected by ROIG (SMS or any other similar service that may replace them in the future).
ROIG’s fuel policy is full-full. Upon pick-up of the vehicle, ROIG will charge a deposit equivalent to the cost of a full tank, which will be returned at the end of the rental period once the vehicle’s fuel level has been checked. This amount may vary depending on the model selected (this amount may be found in Appendix II of these General Terms and Conditions of Car Hire).
In the case of vehicles with electric motors and plug-in hybrid vehicles, ROIG will provide the vehicle partially or fully charged together with the corresponding EV charging cable. It will be an indispensable condition for the Customer to return the vehicle together with the cable that was supplied to him and, in the case of vehicles with a 100% electric motor, to return it with a minimum range of 25km. If this condition is not met, ROIG will charge the amount corresponding to the cost of transporting the vehicle to the nearest facilities and/or the cost of acquiring a new EV cable (see Appendix III for the cost of replacing different cables).
For electric and plug-in hybrid models, an amount of 100€ will be blocked for providing the EV charging cable, which will be reimbursed upon its return at the end of the Rental Contract.
In the event of an accident, the Customer undertakes to:
In the event of vandalism, fire, theft or disappearance of the vehicle, the Customer undertakes to immediately inform ROIG of the incident and to file the corresponding report to the relevant authorities, a copy of which must be sent to ROIG as soon as possible.
It is the Customer’s obligation to use the vehicle with due diligence, in accordance with its characteristics, respecting the current motor vehicle traffic regulations and avoiding, in any case, any situation that could cause damage to the vehicle or to third parties.
Likewise, it is the Client’s obligation not to allow the vehicle to be driven by any person other than those authorised in accordance with the Rental Contract, the Client being directly responsible for any damage caused to the vehicle or to third parties in such a case.
Any case of non-compliance with the conditions established in these paragraphs will be understood as unauthorised use.
The Client will be fully liable, regardless of the coverage contracted, for damages caused to interior and exterior parts of the vehicle due to unauthorised or negligent use of the vehicle, in which case the Client is obliged to pay all the costs incurred, in accordance with the conditions established in section 4 of these General Terms and Conditions of Car Hire.
Unauthorised or negligent use includes, but is not limited to, the following examples: a) Pushing or towing any other vehicle.
functioning.
An unauthorised use by the Customer will entitle ROIG to terminate the Rental Contract early due to the Customer’s culpable breach of the Rental Contract, requesting, if applicable, the corresponding compensation for damages.
All Customers and/or authorised additional drivers will be jointly and severally liable for all the Customer’s obligations arising from the Rental Contract and the laws applicable thereto.
ROIG is not held responsible for objects stolen, forgotten or lost inside the vehicle.
In the event that the vehicle is used to transport children under three years of age or older children who do not exceed 150 centimetres in height, the Customer must inform ROIG so that, upon payment of the corresponding rental fee and without anchoring it to the vehicle, the corresponding homologated mandatory restraint device, in accordance with the weight and size of the child or person who shall be using it, may be provided. The installation of such device will always be the Customer´s responsibility.
Identity: AUTOS D’OR RENT A CAR, S.L.U
Address: Avda. Benvinguts, 64 Cala d’Or (Santanyí), 07660 Spain
E-mail: info@roig.com
In compliance with the regulations established in the European General Data Protection Regulation 2016/679, as well as in any applicable national law, we inform you that AUTOS D’OR RENT A CAR, S.L.U. processes the personal data you provide us with for the following purposes:
In the event of providing personal data of third parties, the Customer declares that he has the consent of those affected to do so, having previously informed them of the content of this privacy policy.
We inform you that your data will be kept for as long as they are necessary for the provision of the services or contractual relationship, and in any case as long as you do not request their deletion, as well as for the time necessary to comply with the legal obligations corresponding in each case according to each type of data.
The legitimate basis for your personal data processing lies in:
Likewise, the legitimate basis for processing your personal data for the purposes indicated in sections (V), (VI), (VII) and (VIII) above is based on the explicit consent you give for each purpose at the time of collection of your personal data that you provide to us through booking the vehicle.
Your personal data will be transferred to third parties in order to process the payment of the bookings made (i.e. banks and/or financial institutions that own the means of payment used, payment gateways).
In addition, ROIG may pass on your data to insurance companies for the management and processing of damages occurred during the rental period.
We inform you that your data mentioned herein may be transferred for internal administrative purposes to the companies of the group to which ROIG belongs.
In addition, your data may also be transferred to public agencies and authorities (administrative or judiciary) in those cases in which a legal regulation states so.
You have the right to access your personal data, as well as to request the rectification of inaccurate data or, if applicable, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the limitation of your data processing, in which case we will only keep them for exercising or defending claims.
In certain circumstances and for reasons related to your particular situation, you may oppose to the processing of your data. ROIG will stop processing the data, except for compelling legitimate reasons, or for exercising or defending possible claims.
Likewise, you may exercise your right to data portability, as well as withdraw the consents provided at any time, without this affecting the legality of the data processing based on the consent prior to its withdrawal.
If you wish to exercise any of your rights, you may contact us by sending a written notification addressed to ROIG’s Customer Service Department at Avinguda Benvinguts 64, Cala d’Or (Santanyí), 07660 Spain.
The request to exercise any of your rights must be accompanied by a copy of an official document that identifies you (ID card or supporting document).
Finally, we inform you that you can address any claim arising from the processing of your personal data to the Spanish Data Protection Agency and other competent public bodies.
To find out about the cookies we use on our website/mobile application, we remind you that you can access our Cookies Policy through the following link: https://www.roig.com
We remind you that we may obtain your personal data directly from social networks, in case you register or log in with your Facebook, Twitter or Google profile.
18.1 Fleet ownership
The Company AUTOS D’OR RENT A CAR, S.L.U. is the owner of all the vehicles rented through ROIG Rent a Car.
18.2 Geolocation of the fleet
The rented vehicle is equipped with a geolocation system (GPS), which will be activated from the moment the Customer collects the vehicle and which will be in service throughout the duration of the Rental Contract.
The purpose of this geolocation system is to locate our vehicles in the event of theft, in the event of non return of the vehicle to ROIG’s offices or to locate the vehicle in the event of an accident or breakdown.
Any manipulation of the geolocation system of the rented vehicle will be cause for the termination of the Rental Contract and may give rise to a claim against the Customer for any damage that may have been caused to the aforementioned system.
In order to proceed with the notifications applicable to this Rental Contract, the parties expressly declare that their addresses for notification, including e-mail, are those stated in the Rental Contract.
The translations of these General Terms and Conditions of Car Hire are for information purposes only and are not legally binding, being valid only the Spanish version.
100% refundable bookings up to 24 hours in advance
Focused on delivering quality and service excellence to our customers
To ensure maximum comfort and safety.
Mallorca has many kilometres of coastline and is therefore surrounded by water. This allows it to offer many water activities.
There are many and varied options...here are some of the best water activities you can do in Mallorca
Mallorca cuenta con muchos kilómetros de costa y, por ello, se encuentra rodeada de agua. Esto permite ofrecer muchas actividades acuáticas.
Hay múltiples opciones y muy variadas...te mostramos algunas de las mejores actividades acuáticas que puedes hacer en Mallorca
Mallorca is not only beach, Mallorca is also mountain, and we have a wide range of activities to get to know it much better.
From hiking, buggy or jeep tours, horseback riding and even bike tours. Discover Mallorca from different perspectives.
Mallorca cuenta con muchos kilómetros de costa y, por ello, se encuentra rodeada de agua. Esto permite ofrecer muchas actividades acuáticas.
Hay múltiples opciones y muy variadas...te mostramos algunas de las mejores actividades acuáticas que puedes hacer en Mallorca
If you are a lover of panoramic views, of heights, of discovering places from where not everyone dares, enjoy Mllorca from the highest point.
Whether it's a hot air balloon ride or a helicopter tour, with us you can see the whole island like never before.
Mallorca has many kilometers of coastline and, therefore, is surrounded by water. This allows for a wide range of water activities.
There are multiple and very diverse options. Here are some of the best water activities you can enjoy in Mallorca.
If you love panoramic views, heights, and discovering places where not everyone dares to go, enjoy Mallorca from above.
Whether it’s a hot air balloon ride or a helicopter excursion, with us you’ll be able to see the entire island like never before.
Mallorca is not just beaches; Mallorca is also mountains, and we offer a wide range of activities to get to know it much better.
From hiking, buggy or jeep tours, horseback riding, and even bike tours. Discover Mallorca from different perspectives..
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If you’re planning to travel to the Balearic Islands, ROIG brings you the best vehicle rental offers in Mallorca, so you can move around the island with total freedom and comfort, at affordable prices and with exclusive benefits.
To make it even easier for you, at ROIG GROUP we offer free cancellation on your reservation, 24-hour free assistance, and the option to add a second driver at no extra cost. You can also book your rental car in Mallorca without a credit card. And if you return the car earlier than agreed upon at pickup, we’ll refund you the difference.
If you wish, you can rent your car at Palma de Mallorca Airport. This way, you’ll have complete autonomy from the moment you arrive, without worrying about bus schedules.
Need an even faster option? In that case, we invite you to discover our taxi service in Mallorca, which allows you to quickly travel to any other point on the island.
And that’s not all: at ROIG Mallorca, we are also the perfect solution for organizing transportation for events in Mallorca, whether it’s business meetings, bachelor or bachelorette parties, or any other family or friends gathering. No other rent-a-car offers you more.
We want to meet every need. That’s why we offer the most exclusive car brands and models, with or without a driver, so you can treat yourself to a truly special holiday in Mallorca. Can you imagine it?
Yes, I want to receive personalized information and offers from ROIG Drive Mallorca and I accept the terms and conditions. Please see our privacy policy.
At ROIG Drive Mallorca!, we want to bring you closer to the best places to visit in Mallorca, so you can experience them like the locals do. To help with this, we offer the road transport services you need, which you can access by booking your rental car online in Mallorca.
When it comes to excursions around Mallorca, the options are almost endless. To start, you’ll be amazed by how much there is to see in Palma: from its Cathedral, home to the largest rose window in the world, to Bellver Castle, and the Almudaina Palace.
Not far from there, you’ll find many other tourist attractions: the port of Andratx, Sóller, and Pollença; the beautiful walled city of Alcúdia; the spectacular Drach Caves, featuring a magnificent underground lake; the Valldemossa Charterhouse, once residence of King Sancho I of Mallorca; Magaluf, a town in the municipality of Calvià, famous for its beaches and lively nightlife…
This list wouldn’t be complete without the Tramuntana Mountain Range, declared a UNESCO World Heritage Site in 2011. It’s the perfect setting for hiking in Mallorca and, of course, for enjoying the island’s most beautiful natural landscapes. With our rental cars, you can explore this magical corner at your own pace.
The same goes for the best coves in Mallorca: Cala d’Or, Cala Formentor, Santanyí, Sant Vicenç, Sa Calobra, Cala Figuera, S’Almonia, Es Trenc… Visiting any of these will show you why Mallorca is one of the world’s top tourist destinations. Relax by the Mediterranean and swim in turquoise-blue waters. With our cars, reaching any of these spots is easy.
Don’t hesitate: visit our website and discover our car rental services in Mallorca, with friendly, professional service at the best price. At ROIG, we’re committed to taking you wherever you want to go. Will you let us accompany you?
En ROIG, queremos ofrecerte un servicio de alquiler de coches en Mallorca que combine dos aspectos irrenunciables: el confort y la seguridad al volante. Partiendo de esta premisa, hemos seleccionado para ti una completa flota de vehículos de primeras marcas:
En esta flota, encontrarás modelos conocidos de Citroën, Peugeot o Renault, renovados anualmente y con los últimos adelantos, pero al mejor precio. Elige un alquiler de coche económico para realizar tus viajes por Mallorca cómodamente y sin ninguna preocupación, ni siquiera el precio. Recuerda que en ROIG Rent-a-car, ofrecemos precios transparentes y con la oportunidad de alquilar tu coche sin franquicia.
¿Necesitas aún más espacio? Si es así también te brindamos la posibilidad de alquilar vans o un monovolumen, con capacidad para un máximo de 9 pasajeros. Ésta es la opción ideal si decides viajar a Mallorca en familia o con tu grupo de amigos. No te prives de las comodidades de poderos desplazar todos en un mismo vehículo, con estas furgonetas y coches familiares, todos los pasajeros junto con vuestras maletas tendrán suficiente espacio. ¿Necesitas aún más espacio? ROIG Bus te ofrece la posibilidad de alquilar un mini-bus en Mallorca con capacidad de entre 14 y 16 personas.
Si buscas algo más especial, ponemos en tus manos un servicio de alquiler de coches de lujo o alta gama, como BMW, Mercedes o Porsche. Disfruta todavía más de la conducción con los vehículos más exclusivos, que harán de tu escapada a Mallorca una experiencia única. En esta misma línea, ROIG Rent a Car también te ofrece una flota exclusiva de coches descapotables de distintas gamas, para que, sea cual sea tu presupuesto, puedas conducir con clase por las carreteras mallorquinas.
¿Tienes ganas de descubrir la Sierra de Tramuntana y probar las curvas que profieren sus carreteras mientras disfrutas de unas vistas de escándalo? No te pierdas nuestra flota de SUV de alquiler en Mallorca, con una gran variedad de SUV y todoterreno de primeras marcas.
Puedes modificar o cancelar tus reservas de forma gratuita hasta 24 horas antes de que empiece tu reserva. Para hacerlo, llámanos o mándanos un correo electrónico.
Puede reservar una silla para bebé, un maxicosi o alzador sin recargo.
Puede contratar un taxi por horas en lugar de por un traslado concreto.
Si se trata de un traslado no le cobraremos ningún suplemento. Para los servicios de disposición entre las 22 y las 6 existe un suplemento de un 15% sobre la tarifa normal.
Para realizar la reserva el horario de oficina es de 8h a 20h. También puede mandar un e-mail a info@roigbus.com
En ROIG Premium podrá elegir entre coches para entre 2 y 7 personas. Además, también ofrecemos un mini bus premium para hasta 16 ocupantes. Descubra nuestra flota premium.
Si quiere modificar o cancelar su reserva lo puede hacer de forma gratuita hasta 24 horas antes del servicio.
Recomendamos que si el retraso es superior a 30 minutos nos lo comunique cuanto antes. Nosotros también revisaremos la situación del vuelo con la información que nos haya facilitado.
ROIG Premium ofrece servicio por toda la isla de Mallorca.
Puedes pagar el servicio con tarjeta de crédito o por transferencia bancaria. El pago se realizará en el momento de confirmar su reserva
Cualquier persona que quiera reservar un transfer con ROIG Premium debe ser mayor de 18 años.
Para realizar su reserva con ROIG Premium necesitará: Su número de DNI o Pasaporte, el lugar y hora de inicio del servicio, la duración del servicio, el itinerario que quiere realizar, el número de pasajeros, los extras que necesita (bultos especiales).
En ROIG tenemos un gran número de oficinas alrededor de Mallorca. Descúbra dónde se encuentran.
En la terminal de llegadas al salir de la recogida de maletas su chófer le esperará en la puerta con un cartel con su nombre o el nombre del hotel en el que se aloja
At ROIG Drive Mallorca, we are a company with more than 70 years of experience, working daily to innovate and stay at the forefront of technology and sustainability. For this reason, we have added sustainable and eco-friendly vehicles to our fleet that will take you to every corner of the island without compromising the planet’s health.
Next, we explain how we integrate sustainability into our company’s daily routine, as an essential value for the future of ROIG.
At ROIG, we offer not only a modern fleet of cars in perfect condition but also a very close relationship with our customers, providing them with advice and recommendations on what to do in Mallorca. This transparency has helped to increase our credibility and improve our reputation.
Our future goal is to continue fighting for a greener planet, without vehicles being an obstacle. We are confident that by incorporating, promoting, and practicing sustainability in our company, not only does the environment benefit, but we do as well. We strive to encourage our customers’ participation, which is good for them and our business.
We know that, in addition to electric vehicles, alternative fuels and clean technologies will be implemented in time. At ROIG, we want to be prepared, adapt, and welcome all these initiatives that will revolutionize the mobility sector as we know it today.
Now you know that ROIG’s commitment to sustainability is evident through the car rental offers in Mallorca we provide. Our team is characterized by offering serious, professional service tailored to the needs of our clients, so you can find the vehicle that best suits your needs and those of your companions. Take care of the planet while having fun in Mallorca!
The ROIG group is a passenger transport company on the island of Mallorca, and we know that vehicles will continue to be a very important part of mobility in the future. That’s why we have decided to update our sustainable transport solutions to minimize gas emissions as much as possible.
In our company, we like to work seriously and professionally, to provide the best quality service to our clients. That’s why we have made all these commitments to people who come through our doors to rent a car in Mallorca:
However, all the sustainability work we do at ROIG does not end with vehicles but extends to each of the areas our company works with. Therefore, we contribute to sustainability through these recycling measures daily:
This is the ROIG Drive Mallorca! Queries and Complaints Channel.
Here we want to create a safe and confidential environment where anyone can voice their concerns, ask questions and most importantly report any situation that could affect the integrity and well-being of our participants.
We have set up this channel because we know that transparency and communication are essential. We value every comment and complaint as they help us to improve and maintain an environment where everyone feels safe and respected.
Our support team is here to assist you and ensure that every report or request is treated seriously and confidentially. You can also make your request or report anonymously.
Thank you for helping to create a positive and collaborative environment.
