ROIG RENT-A-CAR REVIEWS

Outstanding customer service, shuttle fast and punctual, complementary upgrade (without asking). Will be recommending and repeating every time. Gracias ??

Da gibt es gar nichts zu beanstanden. Einheimischer Anbieter, perfekt organisiert und alles in kürzester Zeit. Toller Anbieter, absolut zu empfehlen, auch wenn er nicht der billigste ist. Dafür ein heimisches Unternehmen!

Felt we had to write a review for Roig – their service was excellent! We had Googled car hire before our holiday in Cala D’or and Roig was in the search results. By coincidence our Thomson transfer to and from our hotel was via a Roig mini bus (presume there was not enough people travelling to Cala D’or to merit a coach!) Being only a few passengers our transfer time was quick, for the distance, and both drivers were extremely pleasant, it was nice to experience the service of Roig before we hired a car. The following morning we picked up a Roig car hire leaflet from our hotel reception. Their offices were within walking distance from our hotel however they still picked us up from our hotel reception to arrange the car hire. The car hire staff spoke perfect English and we could pay in Euros or by card. Everything was fully explained to us and all our questions were answered, there was no rush for us to hire the car, a truly professional set up. The car was clean and came with a full tank of fuel also seemed new for the season (low mileage – or kilometres!) We hired an automatic car – which I prefer. We took advantage of the extra free day offer and also decided to hire ‘Relax Insurance’ and a sat nav tablet that included WiFi that our mobiles could connect to (perfect for the teenagers!) All of these upgrades were fully explained in the leaflet with the price per day. There was no pressure to upgrade but having the information in the leaflet meant we could make the correct decision for us before we hired the car. We were certainly glad we hired the sat nav, it never got us lost and obviously the instructions were in English! Traveling by car was an enjoyable experience. So nice see many parts of the island and to return to Cala Bona, where I used to holiday with my parents 30 years ago! Upon return of the car, we refuelled at the fuel station next to Roig (that was competitively priced) we then simply returned the keys and sat nav, collected our deposit (for the sat nav) and we were driven back to our hotel. The attached photo is part of the Roig leaflet, the photo at the bottom of the leaflet is the actual offices and fuel station. We are sure other car hire companies are good but our experience of Roig was excellent.

Very good car rental experience

Excellent company to deal with. Booked a car in Cala D’Or for 4 days and returned it to the airport. Great car and good quality child seats. The booking process was simple and fast and the staff were very nice in both the Cala D’Or and airport offices, very helpful and cheerful to deal with. We had a great experience and in the future I will only use this company when visiting Majorca!

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