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Smartlock operation (airport return)

CAR RETURN WITH SMARTLOCK AT THE AIRPORT

It’s time to say goodbye! 🙁 

We hope you enjoyed your stay on our island. Before heading to your destination we leave you the following indications so that you can return the vehicle with our Smartlock system:

1. Drive to the airport of Palma de Mallorca. We recommend you to be there tree hours before the departure of your flight. Before arriving at the airport, remember to stop at the petrol station and fill up your fuel tank.

 2. When you arrive at the airport, park your car on the 2nd or 3rd floor and make sure you remove all your belongings from the vehicle.

3. Once you have parked the vehicle, follow the instructions to formalise the return process with our Smartlock system. You will find the button to check out in the booking confirmation email. Remember to leave the key and parking ticket in the glove box of the vehicle

4. Once you have completed all the steps, the rental contract will be finalised. Please note that in the next days you will receive a refund of the unused fuel tank. 

We hope to see you again soon on the island and wish you a safe journey back! Remember that you can always contact us a info@roig.com or by calling (+34) 971 65 71 73.