{"id":15915,"date":"2025-03-27T12:28:48","date_gmt":"2025-03-27T11:28:48","guid":{"rendered":"https:\/\/roig.zds.es\/recogida-shuttle-smartlock\/"},"modified":"2025-06-11T12:50:37","modified_gmt":"2025-06-11T10:50:37","slug":"shuttle-pickup-smartlock","status":"publish","type":"page","link":"https:\/\/roig.com\/en\/shuttle-pickup-smartlock\/","title":{"rendered":"Smartlock: Vehicle pickup at Shuttle Bus"},"content":{"rendered":"\t\t
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Smartlock Operation (Shuttle Delivery)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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WELCOME TO MALLORCA! <\/strong><\/p>\n<\/div>\n

We can’t wait for you to pick up your car and start enjoying your stay on our wonderful island. Below you’ll find the instructions to locate your vehicle using our Smartlock system<\/b>:<\/strong> <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Vehicle pickup via Shuttle Bus with Smartlock<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  1. Once you have your luggage, exit the building through Gate 4 (image 1) and walk<\/span> under the tall canopy until you reach the first pedestrian crossing (image 2)<\/span><\/span><\/li>\n
  2. You need to cross the street and walk<\/span> to the right (image 3)<\/span><\/span><\/li>\n
  3. Our<\/span> <\/span>Shuttle<\/span> Bus is located about 30 meters past the canopies<\/span><\/span>.<\/span><\/span><\/li>\n<\/ol>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    If for any reason the shuttle<\/span> takes more than 15 minutes to arrive, you can call us at (+34) 971 74 43 14.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    2. Once<\/span> you\u2019ve arrived at our offices,<\/span> look<\/span> for your car in<\/span> one of the rows in our parking area. In any case, the driver of our <\/span>shuttle<\/span> bus will let you know where it\u2019s parked<\/span> so you can find it more easily<\/span>.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    3. Once you\u2019re in front of the assigned vehicle, follow the instructions to complete the rental process using our Smartlock system. You\u2019ll find the check-in<\/b> button in your booking confirmation email. <\/p>\n

    IMPORTANT: Make sure that the license plate of the parked vehicle matches the one assigned to your booking.<\/i><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    4. Remember: If you haven\u2019t finished uploading all the required documents, you must do so in order to unlock the vehicle.<\/span> Sometimes, due to limited signal coverage at the airport, this process may take a few minutes.<\/span> That\u2019s why we recommend completing it before your arrival in Mallorca.
    However, if you weren\u2019t able to upload the documents in advance<\/span>,<\/span> please go to the counter inside the office, and our team will assist you<\/span>.<\/span><\/i><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Your car is ready\u2014now it\u2019s time to enjoy!<\/b> We hope you have a wonderful stay, and remember: if you need any assistance, you can contact us at info@roig.com<\/a> or call us at (+34) 971 65 71 73<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    \n\t\t\t\t\tOFFICES<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Find the office that best suits your trip<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Live the best experiences:
    Complete your trip by enjoying the most adventurous part of Mallorca.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Services – Stores<\/legend>
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